Comprehensive Performance Systems

CONSULTING SERVICES

Team Development: Effective teams combine the power of group process, shared responsibility, team learning, and mutually supportive team members and work processes to create synergies that would not exist in traditional structures. The CPS Team Development Process is designed to ensure that teams receive the level of guidance, direction, and support they need to succeed.

Process Improvement Through Teamwork: It is our belief that the most effective team development occurs in the context of doing real work. That is, rather than separating the training in team skills from the jobs to which those skills will need to be applied, it is far better to incorporate the two activities. CPS facilitates a process that is focused on results.

Strategic Planning: CPS works with the organization's leadership to facilitate planning at the organizational level and to plan and coordinate the meaningful involvement of employees at all operational levels. One key to strategic planning is to look beyond the obvious in order to see other far more important, but less visible, issues. "Fresh eyes" can often help discover these hidden factors.

Organizational Change Initiatives: Today's business environment requires almost constant change. CPS helps facilitate significant change processes to help your organization's leaders maximize the benefits (and minimize the costs) of your specific situation.

Employee Surveys: All surveys are conducted in a way that provides total confidentiality and participant anonymity. CPS utilizes descriptive "anchored response sets" rather than open, numerical scales to give greater validity and reliability to the results. All results are reported in both quantitative and graphical formats and allow for such demographic comparisons as department, job classification, years of services, etc.

Coaching Processes and Programs: Some people would suggest that management IS coaching, and yet, in many organizations coaching is left to individual managers to do (or not do) as they choose. CPS can help your organization create a culture of coaching or one of our experienced managers can provide coaching on an individual basis for one or more of your executives.

360 Feedback Process: The CPS "Omega Profiles" process provides managers with feedback that guides their improvement process in specific, constructive ways. The emphasis is on the process. The process as well as the dimensions and items used in the survey are fully adaptable to the needs and circumstances of your organization. A full 360-degree survey process solicits feedback from the focal manager's line senior, direct reports, peers, and the manager himself/herself. The reports provide a "zoom lens" from a macro overview of the survey results through detailed information on individual items within dimensions. In this way, the focal manager can quickly identify areas needing improvement and begin to develop specific strategies for improvement.