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CPS1060 Comprehensive Performance Systems
Organizational life is filled with decisions; routine and not so routine in nature. These decisions affect our ability to reach organizational objectives, increase productivity, reduce costs, enhance employee satisfaction, and virtually every aspect of organizational life. This seminar deals with how to make better decisions that will be better accepted by those who need to implement them.
The session will introduce the rational decision process and a model for reaching optimal choices among complex alternatives. It will also explore the collaborative decision model for reaching optimal group decisions. Whether you are a manager, team leader, task force facilitator, committee chair, or professional who makes decisions as a central part of your job, you will find the concepts, models, and skills presented in this seminar of direct relevance and immediate value to you in your job. The skills are also applicable to many areas of life outside the workplace.
The class is highly involving and applications-oriented. Participants engage in specific skill practice applications of decision models being taught, and examine and critique their own experiences. The practice applications are designed to enhance understanding and to prepare participants to transfer learned concepts back to the job.
Course length: One day
Class size: 10 minimum - 25 maximum
The Workshop Outline
Four types of decisions
Decision-making and problem-solving
The decision/strategy choice
Key elements in rational decision-making
The analytical decision model
Making a decision under conditions of risk
Typical group decision behaviors
The synergistic decision process
A group decision-making application
Group assessment and evaluation of results
The "Dialectic Decision" Process
Strategies for resolving conflicts
"Decision Making in Management" is one of a series of specialized skill-building courses that may be presented alone, or may be easily combined to create a logical developmental path for supervisors, managers, and other professionals. Courses such as "Interviewing Skills" (CPS1090), "Negotiating for Win/Win Results," (CPS1100), "Financial Fundamentals for Managers and Professionals" (CPS1110), "Presentation Skills" (CPS1140), "Time Management and Personal Effectiveness" (CPS1120), and others also fall into this category. The interested reader is directed to the discussion of recommended training and development sequences in the front of the catalog.
At CPS, we have designed our course materials so that modules can be drawn from different programs and combined seamlessly with other program content to create rich developmental experiences for participants. There are certain considerations that are important in sequencing, of course, due to the fact that some courses build on skills taught in others. However, we would be pleased to discuss your needs and how we can best tailor a program to meet your training and development objectives.
Other 'General Management' Topics: